Welcome to Accredo - Tricare

Specialty medications are typically used to treat complex and long-term conditions and usually have to be stored or handled in special ways. You may take specialty medications for conditions such as multiple sclerosis, rheumatoid arthritis, hepatitis C and cancer. Visit the TRICARE formulary search tool or view the specialty drug list to see if you are taking a specialty medication.

You can call Accredo at 877-882-3324 to get started. A patient care advocate will gather your doctor’s information and work with Accredo pharmacy staff to have your new prescription sent to Accredo.

• Call 877-882-3324 or use accredo.com or the mobile app.
• You’ll get a reminder (call or text) when it’s time to reorder.
• Out of refills? Accredo will work with your doctor.

Accredo provides specialty medication at TRICARE Home Delivery to beneficiaries that have historically been serviced by Express Scripts® Pharmacy.

If you are filling a specialty medication at Express Scripts® Pharmacy and you have refills, your prescription will be transferred to Accredo. You do not need to take action. A patient care advocate will still call you to schedule your delivery and review your prescription. You can also call Accredo for help understanding these changes.

Accredo will check benefits and contact you if not covered.

• New prescriptions: 5–7 days (includes coordination time).
• Refills: 24–48 hours.

This may vary for TRICARE beneficiaries filling overseas. Call Accredo for assistance if you need your specialty medications delivered overseas.

Accredo uses special packaging and coolant packs to maintain temperature.

Overnight delivery may be an option for emergency medication needs, but is not guaranteed.

The cost of your medication will always be reviewed with you during order scheduling. Accredo provides specialty pharmacy services for TRICARE Home Delivery and in some cases is able to fill drugs that are not available at TRICARE Home Delivery. This is because Accredo can operate as a mail order pharmacy and a retail pharmacy to ensure you have a seamless pharmacy experience. Depending on the drug you fill at Accredo, you may pay the home delivery copayment or the retail copayment. You can learn more about 2024 copayments at TRICARE Home Delivery and retail pharmacies here.

You can pay by debit or credit card (American Express, Discover, MasterCard or Visa), with your checking account, or through a flexible spending account (FSA). You may also send a check via mail to: Accredo Health, Inc., PO Box 954041, St. Louis, MO 63195.

You may also pay for your specialty medications by logging into your Accredo web or app profile. If you need to sign up for an Accredo web or app profile, please click here.

No, Accredo offers shipping at no additional cost with safe, on-time delivery. Accredo utilizes national carriers for delivery of orders.