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Plan Sponsors
 

Support Services

We are committed to providing the highest level of service to our plan sponsors and their members. Your Account Management team will meet with you regularly, listen to your needs and help you reach your program goals. 

Coordinated Account Management

  • Day-to-day specialty services support
  • Regular strategic consultation
  • Issue resolution and quality control

Streamlined Planning and Implementation

  • Committed Implementation Manager experienced with varied implementations and project management
  • Multidisciplinary team to handle all aspects of implementation
  • Comprehensive Implementation Plan to identify and provide detailed key steps in the implementation process

Customized Reporting

  • Cost and dispensing reporting
  • Utilization and outcomes reporting
  • Provider treatment and dispensing patterns
  • Adherence and compliance reporting
  • Plan benchmarking

Strategic Communication

  • Patient and physician introductory letter
  • Outbound calls to patients
  • Customized welcome kits for members
  • Pre-populated enrollment forms for physicians
  • Member brochures
  • Answers to Frequently Asked Questions

Continuous Quality Management

  • Client Satisfaction Surveys
  • Patient Satisfaction Surveys
  • Annual Reviews
  • Quarterly Reports
  • Clinical Management Reports
  • Annual Strategic Planning

To learn more about how Accredo can help your organization, please contact Account Management at 888.773.7376 extension 234069.

 

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